LAVAUGHANCUSTOMER EXPERIENCE STUDIO / SELECTED WORK
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CASE 08 / Service Design + Consulting

CAN YOU ACCESS THE ACCESS?

How should a consultant examine whether the process around an essential accessible service creates additional access burden?

ENTER THE DECISION. Explore each stage.
Reading size
Sun Van Consulting Psychology · Independent academic/conceptual portfolio case. Demonstrates analytical reasoning and recommendations; no client relationship, implementation, or realized results are implied unless explicitly stated.